Terms and Conditions

Terms and Conditions


Registration requires a valid email address, name, and password.  Your password is not known by Speak English Group (SEG). You are responsible for your password.  If you forget your password, you can change or reset it.  You are responsible for any loss or damage resulting from the use of your password by any third party.

SEG is not responsible for any loss from our free services.  SEG does not guarantee the availability of any free services.  SEG reserves the right to restrict, remove, change or cancel any free services or resources.

Speak English Group reserves the right to cancel paid services (classes, lessons, or courses) because of unforeseen problems. If there is a cancellation, Speak English Group reserves the right to decide to 1. cancel the lost time and issue a refund to the student for the lost time or 2. reschedule another time to complete the class, lesson or course.

It is important for everyone to have a good internet connection.  If there is an internet connection problem during a lesson,  the student and teacher must reschedule the lesson.

SEG has the right to change the teacher if the teacher is no longer available. For any cancellations, students and teachers should be notified 24 hours before a lesson, class, or course.  Failure to give 24-hour advance notice for cancellation can result in a financial loss of the service.

It is your responsibility to check your English before purchasing a class, course or lesson.  We can give you a test to check your level, but it is your decision to decide if you feel comfortable.  We will try and make adjustments if you are not comfortable, however, we do not make any guarantees.


Payments are made through an SSL secure payment system. Upon checkout, you authorize SEG to immediately process your method of payment.  We do not save any payment information on our website.  Some methods of payment require processing through third parties.  SEG is not responsible for the terms and conditions of third parties.  Example: PayPal transactions are processed by the PayPal corporation.  SEG is not responsible for the processing of PayPal or other third-party processing businesses.

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